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How to add & show subtitles in an MP4 in your Connect room

In Connect v11 there is the option to allow multiple subtitle tracks to an MP4 that is displayed in your Connect room. In this scenario, each attendee in your room can choose to display the subtitles for the movie independently…so one use might choose ‘English’ as their subtitle track, another user might choose ‘French’. Each […]

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Workarounds for PowerPoint slides advancing on their own

Unfortunately, in Connect 11 there is a known issue where PowerPoint slides can advance on their own. The Connect team is aware and working on this, but in the meantime, there are some workarounds. What is Happening? – The slides are essentially ‘playing’ in the mode of an Adobe Presenter presentation. To be clear, this […]

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Step-by-step instructions for starting and running an Arkadin/NTT integrated audio conference

Below are the steps I use to start and run an Arkadin/NTT conference within your Connect room. Overview Before getting into the weeds, let’s discuss what is actually happening here with the integration to Adobe Connect. Essentially, your Adobe room is sending the same phone keypad ‘presses’ that you would use from just a traditional […]

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Can I check my account to see what content I have that is or is not HTML compliant?

As Flash Player has been phased out of Connect with Connect 11, you may want to identify content that you have uploaded or that is in rooms that you need to convert or replace. Note that you can buy yourself some time to update your rooms and content by managing the transition as I have […]

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Connect 11 – This is confusing…how can I manage my transition to the upgrade?

The upgrade of your account to Connect 11 is going to make you nervous. Here is what you can do to give yourself some breathing room (and probably a little more sleep). The relative complexity of these settings is a result of the many different requests from Connect users to support older browsers, traditional workflows, […]

Connect 11 – New Manual Available for GetConnect Clients

I have spent some time rewriting the manual ‘Getting Started with Adobe Connect 11 Rooms’. It has been completely updated to Connect 11 (HTML interface and features). This 64 page manual should cover everything you need to know about your Connect rooms. I have also added detailed sections on editing recordings, breakout room use and […]

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Connect 11 Training Materials

This blog post will serve as the ‘one-stop-shopping’ place for training materials for the Adobe Connect v11 release. We will continue to add to these resources as new materials are created. Note – For the time-being, I *suggest* you use the Adobe Connect Desktop App. to view the recordings. You can use the current HTML […]

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Managing PowerPoint Slide Video with Adobe Presenter

Overview At the time of writing this post (August 2020), the Adobe Connect conversion process does not support video inserted onto slides. Although it is commonplace to extract (save) the video separately and load this into the Connect room into a separate Share Pod…sometimes it is desirable to have a more ‘seamless’ presentation that is […]