This question came up recently in relation to converting all of the recordings on an account to MP4 using the conversion service provided by eSyncTraining. The administrator of the Connect account wanted to see all of the recordings and I added the thought to see the overall hours of recordings on the account as it […]
I have created an interactive tool that will lead you through creating new users and assigning your licenses. Click on the link below and follow the prompts. Managing Users and Permissions in Adobe Connect – https://getconnect.adobeconnect.com/muapiac/
Templates allow you to ‘clone’ a room. You may want to clone the ‘structure’ of a room and then populate it with your own content, or you may want to clone a fully functional classroom (for example) with all of the associated PPT, PDF, polls, Breakout Rooms etc. ready to go. Templates allow you to […]
There are 2 places where the time zone can be edited and set on your account. The ‘Default Time Zone’ for your whole account is the initial Time Zone that everyone in your account sees initially. This is initially determined by your Administrator and it can be changed by the Account Admin from the ‘Administration’ […]
As an administrator you may want to monitor the meetings and seminars taking place on your account. there are a couple of ways to do this. Using Only your Connect Account Just using your Connect account alone you can go to ‘Administration’>’Account’>’Reports’>’View Meeting Reports’ (Figure 1). Figure 1 You will see a listing of the […]
You may need to change the URL/link for your Connect account to reflect a change in your organization. You can do this, but there are some things to be aware of. You should contact your GetConnect representative to have GetConnect ask Adobe to make this change for you as then GetConnect can ensure this change […]
There are two ways to join a Connect Meeting Room, you can use Flash Player (‘FP’) or the Connect Meeting Add-in (‘Add-in’). The only time you would need to use the Add-in is if you want to share your desktop. Unfortunately, the Add-in requires admin rights on your computer and if you do not have […]
This post is intended to help meeting hosts and account administrators to give appropriate instructions to attendees on how to join the Connect Room successfully using Flash Player (‘FP’). This post is driven by the changes in browsers that disable FP by default. Remember that the note you would send to attendees is far less […]
This is a surprisingly common request. You have the URL for a room, but the URL tells you very little about the owner or the folder in which it resides. You can use this for other content as well. Let’s say I want to find the following meeting room: https://getconnect.adobeconnect.com/r38cejctu6a/ Just using the ‘Search’ pane […]
The following link (and pasted content) outlines the permissions that are assigned by the built-in permission groups in Connect. This is kindof hidden in the documentation but good to know. Built‑in permission groups: https://helpx.adobe.com/adobe-connect/using/setting-permissions-library-files-folders.html Built‑in permission groups Adobe Connect has eight built-in permission groups, each associated with a different library. Each member of a Built-in […]