There are circumstances when an organization will need to use a Connect meeting room, webinar room or virtual classroom through a VPN connection (Virtual Private Network). This might be a situation where you need to demonstrate a tool that is internal to the company and requires VPN to function such as an Intranet Portal for example. You […]
Adobe has released a new Meeting Add-in for Connect and many Connect users will now see a message from Adobe that can be a little confusing. The original message is at the end of this Blog Post, my personal explanation is below. Why is this being released? This new Add-in fixes some issues wth Connect […]
It can be a little confusing when you try to understand why it is possible in Adobe Connect to set up Audio Providers in the ‘Administration’ tab (‘Administration’>’Audio Providers’>’New Provider’) and also in the ‘My Profile’ section of your login (‘My Profile’>’My Audio Providers’>’New Provider’). ‘Administration’ Tab – In the ‘Administration’ tab you can create […]
Note – This Blog Post relates to the Shared Webinar Manager (SWM) license only. Adobe removed some of the licensing around the Event Manager licenses that in the past would have allowed an Account Administrator to give access to the Events Module and the Engagement Dashboard easily to a larger group of people. Adobe chose […]
You do not need to use the ‘Invitations’ option in Connect to invite participants to a session, this is useful on occasion but it requires you to have all of the participants in the Connect Account with logins and that would be reasonably tiresome. The simplest way to invite participants is to just send them the meeting […]
Note – This applies to the ‘Named Host’ (NH) licenses. You may find that when you create a Meeting Room, and even when you make yourself a ‘Host’ under the ‘Edit Participants’ option, that you are still only able to enter the room at the ‘Participant’ level. This happens if you have not added yourself […]
You may find that you have a person either leave your organization or that you want to reassign a Named Host (NH) license. You may also find tat you want to give the new NH access to the rooms and recordings for consistency and to ensure that all of that work is not lost. Here […]
The on-premise deployment of Adobe Connect can be configured to synchronize with an Active Directory (LDAP). The information I can find on this is below. Of course you should also Contact Adobe Support if you have specific questions and of course to validate these instructions. Note that I have not worked through this process myself. […]
On occasion, you as the administrator of the Connect Account will want to make rooms for other Meeting Hosts rather than have them do this themselves. You might use this to build rooms for faculty for example if you want them to be able to log in and start with a room already in their […]
With some of the changes to the Adobe licensing for Connect 9.4, it is going to be reasonably common for Connect accounts to have access to both licensing types. This post is intended to help you understand the main differences between the licenses. For information on how to administer and assign the licenses, please see […]