In this post I will describe some of my experiences and best practices when it comes to using Connect for your audio and specifically the challenges you may see using mobile devices. Using voice through the computer (VoIP) for your Connect sessions has some great advantages over using a conference line: The most obvious benefit […]
Category: voice
Can I integrate ‘FreeConferenceCall.com’ with Adobe Connect?
The simple answer is ‘no’, but this is not a limitation of Adobe Connect, it is the manner in which FreeConferenceCall operates. This is not a ‘free’ service, well it is not free to the other users on your call…this is also not a Toll-Free service and that is what Connect requires I checked up […]
How to set up Integrated Audio to work with Adobe Connect
I get a lot of questions on how to set up conferencing providers with Adobe Connect…in most cases the integration is the same or at least similar. There are 4 providers who have deep integrations with Adobe Connect: Meeting One Intercall PGi (Premiere Global) Arkadin I am most familiar with Meeting One, but as I […]
Guidelines for managing performance in a Connect Meeting
*Note – Updated to reflect Connect 9.3 bandwidth and quality controls* Connect performance is typically related to four areas, but it should be understood that ultimately, Connect might not be the right solution for the client if expectations of performance and the ultimate experience are too far apart. Some infrastructures and use-cases are just not […]
How can I create multiple Audio Profiles on my Connect Account?
As an Administrator on the Connect Account, you may have need to input the audio profiles for everyone in your organization, not a fun task if there are hundreds or more users. This is particularly challenging if every user has their own passcode and even their own dial-in number for the conference lines There are […]
What are the best practices for Connect Breakout Rooms?
The breakout room functionality in Connect is incredibly powerful. It allows you to create groups of Participants and let them complete assignments as a team or individually in a separate set of environment within your Connect Meeting Room When you use Connect Breakout Rooms, you are by definition sending your Participants off to separate rooms, […]
How do I get sound from my computer to the Connect Meeting audience?
On occasion you will need to have the audience in your meeting hear the sound that is actually coming through your computer speakers. This used to be an issue with videos form YouTube for example, where you play the video on your computer using a ‘Screen-Share’ and then you would like the audio to be […]
Can I use UV for Presenters but stop Participants dialling into the call?
On occasion you might have a use-case where you want your Presenters and Hosts to use the Toll-Free phone line and your Participants to only be able to join using VoIP, usually this would be broadcast only (no Participants using their microphones)The issue with the regular Universal Voice configuration is that you are going to […]
Is there a way to accurately test my ability to use Connect Meetings?
There are a number of tests that you can carry out to ensure you are able to attend a Connect Meeting, but often the best test is to be able to actually enter a room and see if it works The information below will link you to a Connect Meeting Room that has been configured […]
How Does Audio in Breakout Rooms split into Sub-Conferences?
Connect will do a great job of breaking users out into Breakout Rooms in a *visual* manner right out of the box Audio has a few more options ad considerations depending on the integration you have chosen Option 1 (VoIP through the computer) – If the user uses VoIP then the VoIP audio will split into […]