Below are the steps I use to start and run an Arkadin/NTT conference within your Connect room. Overview Before getting into the weeds, let’s discuss what is actually happening here with the integration to Adobe Connect. Essentially, your Adobe room is sending the same phone keypad ‘presses’ that you would use from just a traditional […]
This is a pretty specific topic, but a common use-case and not immediately obvious. The scenario is that you have integrated audio conferencing with your Connect room and you wan to have all attendees muted and only the presenters able to speak. You may also want to selectively unmute attendees as well. Integrated conferencing platforms […]
This is a relatively quick post to let you ensure you are doing everything you can to get the most out of your Connect room. Specifically this deals with bandwidth, latency, performance when using cameras, voice, PowerPoint, videos (MP4) and screen-sharing. 1 – Hard Wire your ethernet/internet connection wherever possible: I have run many meetings […]
You may want to use your Microsoft Skype conferencing numbers with Connect. You can do this, but you need a toll-free number from Microsoft Skype. I am not deeply familiar with Microsoft Skype, but this seems to be limited to Skype for Business (which makes sense) We have clients doing this and the information from […]
There are fully integrated conferencing providers that are already deeply integrated with Connect. These providers just require you to enable the provider under the ‘Administration’ tab and ‘Audio Providers’. You can then add your personal conference information from the ‘My Profile’ tab and then ‘My Audio Profiles’. Connect already knows how to use the information […]
I often get asked if there is a suggested microphone or speakerphone for use in a conference room. This is of course a very subjective question as rooms are all very different with different layouts and capacity. Below are some examples that I use myself that may help you make a decision. The key is […]
It can be a little confusing when you try to understand why it is possible in Adobe Connect to set up Audio Providers in the ‘Administration’ tab (‘Administration’>’Audio Providers’>’New Provider’) and also in the ‘My Profile’ section of your login (‘My Profile’>’My Audio Providers’>’New Provider’). ‘Administration’ Tab – In the ‘Administration’ tab you can create […]
The full integration with Connect (including sub-conferencing in Breakout Rooms etc.) can be achieved using Meeting One, Intercall and Arkadin. Note that PGi has an integration with Connect but as they have been removed as a Connect reseller the integration seems unlikely to be maintained in the future so I suggest one of the other […]
Scenario – A VoIP only Meeting in Connect and allowing Participants to use microphones for questions. Note – As you are working through the notes below, keep an eye on the messages from your browser to ensure you give permission to use your microphone and devices. If you refuse access you may compromise your chance of […]
The vast majority of users never even have the issues I have noted here and their camera and microphone just work, but security and privacy are becoming increasingly important to organizations and individuals, and as a result it is possible that Connect needs permission to access your devices. I have tried to outline some of […]