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GetConnect clients can find answers here for the most frequently asked questions around Adobe Connect.

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How do I find which Adobe Connect cluster my account is using?

Posted on February 5, 2018 by ianjustingetconnect

The Adobe Connect accounts are distributed between a number of ‘clusters’ (servers).  You may want to know on which cluster your Adobe Connect account resides.  This used to be in the URL itself in the browser, but it is hidden now. The reason you might need this is to determine whether any system updates or […]

Posted in account, hosted, server, URL

Can I change my Connect Account URL?

Posted on January 30, 2018January 31, 2018 by ianjustingetconnect

You may need to change the URL/link for your Connect account to reflect a change in your organization.  You can do this, but there are some things to be aware of. You should contact your GetConnect representative to have GetConnect ask Adobe to make this change for you as then GetConnect can ensure this change […]

Posted in account, admin, URL

Ian Justin

Vice President Technical Sales - GetConnect

GetConnect is an Adobe Authorized Gold Solution Partner

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