As Flash Player has been phased out of Connect with Connect 11, you may want to identify content that you have uploaded or that is in rooms that you need to convert or replace. Note that you can buy yourself some time to update your rooms and content by managing the transition as I have […]
If you are managing your Connect account appropriately, you would want to see who has attended what meetings and for how long. This is a simple report and very useful if you want to report on the attendance for users across your account, particularly if you need to give a credit for attendance. First, login […]
You may want to get a report of the recordings on your account and see when they were last viewed and how any times they have been viewed. In fact this report can be extended to many types of content and assets on your Connect account. Following is a reporting procedure I found that may […]
This question came up recently in relation to converting all of the recordings on an account to MP4 using the conversion service provided by eSyncTraining. The administrator of the Connect account wanted to see all of the recordings and I added the thought to see the overall hours of recordings on the account as it […]
As an administrator you may want to monitor the meetings and seminars taking place on your account. there are a couple of ways to do this. Using Only your Connect Account Just using your Connect account alone you can go to ‘Administration’>’Account’>’Reports’>’View Meeting Reports’ (Figure 1). Figure 1 You will see a listing of the […]
Connect Events is the registration tool that you can put ‘in front of your webinars and classes. when an attendee registers through the Connect Events tool you can gather a lot more information about their experience. This post covers some of the techniques you might use for webinars and classes. The overall process for building […]
This is a surprisingly common request. You have the URL for a room, but the URL tells you very little about the owner or the folder in which it resides. You can use this for other content as well. Let’s say I want to find the following meeting room: https://getconnect.adobeconnect.com/r38cejctu6a/ Just using the ‘Search’ pane […]
Using the basic Connect setup, you can track how many times a recording has been viewed, but nothing more. To enable this option, move the recording to your ‘Content’ section and then you will see the number of views under the ‘Reports’>’Summary’ option (Figure 1). See here for information on how to move a recording. […]
If you have purchased a Burst Pack for your account, you essentially have an ‘overdraft’ that allows you to exceed the capacity of your meeting rooms temporarily. The Burst Packs are sold in packs of 5,000 minutes and they are used in a linear manner as additional people join your session. If you have a […]
This is a little trick in Excel that will help you get the downloaded report from Connect Events into a format that can be more easily ingested by your other systems. The common issue is that in the downloaded Connect Events reports, the first and last name are in one column (even though they are […]