I ran a clean room over the weekend on my Connect 8 account and it closed after 12 hours. Note that I had set the ‘Session Timeout’ in the ‘Administration’ tab to 120 minutes so clearly that *only* affects the web interface (Connect Central) The message when the room eventually closed itself is in Figure […]
Category: central
Is there some tutorial on the ‘Reports’ tab in Connect Pro?
Enhanced Reporting Overview Alistair Lee, Adobe Systems http://www.connectusers.com/tutorials/2008/11/enhanced_reportingThere is also a great summary of the ‘traditional’ reporting capabilities in the PDF belowTracking Use Interactions in Connecthttp://getconnect.adobeconnect.com/p72jxa6hpow/
Can different people login to the account and see a different language for the Connect interface?
The overall account has to be in one language by default (in this case ‘English’) But each user (login) can set their own language. Interestingly you cannot set that at the time of making the login (new user), but it is very simple as a process: Make a user login Login as the new user […]
How do I send an e-mail to all of my Account Users?
You need to get a list of the user e-mail addresses and then use your e-mail system to send the mail. Here is my approach: Go to the ‘Administration’ tab, then ‘Reports’ and ‘Downloadable Reports’ (Figure 1 below) Now go to ‘Users’ and ‘Download Report Data’ (Figure 2) Delete the data columns you don’t need […]
How can I tell how my Meeting Room licenses are being used?
You can do this from the ‘Reports’ tab in ‘Connect Central’ Go to the ‘Reports’ Tab Select ‘System Usage’ On the menu select ‘Group Usage’ and the ‘Meeting Hosts’ group Now click ‘Next’ and ‘Create Report’ The screen you see will be as shown in Figure 1 You can then click on ‘Download Report’ to […]
How do I import a list of users into Connect Central?
Connect and CSV files to import users Some notes on the import of users into Connect from an Active Directory (AD). As you have probably discovered, you cannot really automatically sync your AD with the Hosted/ASP version of Connect (you can do this pretty easily with the on-premise option). There are ways to do this […]
I cannot set registrants from ‘Connect Events’ to be ‘full users’?
The ability to have registrants as ‘Full Users’ s a little hidden, but you can find it from the ‘Administration’ tab, then ‘Account’>’Edit Information’>’Event User Policy’ (See Figure 1 below). Figure 1
Where are notifications from the Connect Account sent?
It depends on the settings; you can just add the relevant e-mail addresses for notifications if you desire from the ‘Administration’ tab, then the ‘Notifications’ option (See Figure 1 below). The ‘default’ would be the main contact Figure 1
Is there any documentation on the ‘Reports’ tab in Connect?
Here is the somewhat buried set of detailed field definitions for the ‘Reports’ tab in Connect Central: http://help.adobe.com/en_US/AcrobatConnectPro/7.0/WS11d1def534ea1be08a52b610b38bfaa95-7dfa.html
What infrastructure and connectivity do I need for Connect?
The most simple way to determine your ability to participate in a Connect Session is to run the Connect Meeting Test Link. This will also give you the option of installing the Connect Meeting Add-in Meeting Test Link (Click here to test your connection and your computer): http://na3cps.adobeconnect.com/common/help/en/support/meeting_test.htmOnce the test has completed you will see […]