Your role determines your capabilities for sharing, broadcasting, and other activities in an Adobe Connect meeting. There are three roles for meeting room attendees: host, presenter, and participant. Icons in the Attendees pod lets you identify the role and if they are connecting from mobile devices. The creator of a meeting is designated as the […]
Category: admin
How do I clear Flash Player Cache?
In order to clear the cache of your Flash Player, you need to use the Flash Applet at the following link:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.htmlFrom here select ‘Delete all sites’ to clear all of the cacheAnother way to get to this is to right-click in a Meeting Room (or in a Flash movie) and then select ‘Settings’ and the […]
How are Seminar Rooms Scheduled and Managed?
IMPORTANT – This post relates to Connect versions *before* Connect 9.1. The Seminar Scheduling was changed significantly for Connect 9.1 onwards.Maybe the easiest way to think of this as a ‘Seminar License’ rather then a ‘Seminar Room’ You would have one or more ‘Seminar Licenses’. These appear on your account under the ‘Seminar Rooms’ tab […]
Can I use UV for Presenters but stop Participants dialling into the call?
On occasion you might have a use-case where you want your Presenters and Hosts to use the Toll-Free phone line and your Participants to only be able to join using VoIP, usually this would be broadcast only (no Participants using their microphones)The issue with the regular Universal Voice configuration is that you are going to […]
Can I change the ‘from’ address on the Connect Hosted Server?
On occasion it is necessary to change the e-mail address from which e-mails are sent to users on the Connect Account. Typically this is because a company SPAM Filter will often consider an e-mail that is sent from the same company address as SPAM or junk mail There are 2 options to change this. For […]
Can I edit the text on the Connect Hosted Account Login Page?
No, you cannot edit the text on the login page for a Connect Meeting Room or on your Connect Account login page A workaround it to add guidance to the login image on the left-hand side of the login page that give some direction to the attendees or users The changes are account-wide so be […]
Where can I find information about Connect and VCT Integration?
There are a few documents detailing how you can integrate Adobe Connect with an existing VCT deployment Note that as of the time of writing this post (October 17th 2011) these options are only available for on-premise deployments of Connect, *not* on the SaaS/ASP Connect 8 VCT Whitepaper http://getconnect.adobeconnect.com/p5aqya9ilmg/ Configuring Flash Media Gateway (FMG) for […]
How do I set up Meeting Hosts in my Connect Account?
If you need to give people in your organization the rights to create and use Meeting Rooms then you will need to add them to the ‘Meeting Hosts’ groupThe process is essentially the same for both the ‘Named Organizer’ and the ‘Concurrent Participants’ licensing options Everyone – As an Administrator, log into your hosted account […]
Where can I find Connect 9 Help and Documentation?
A selection of Connect Help Guides and Installation Documentation are listed below Connect Technical Overviewhttp://getconnect.adobeconnect.com/p3un2fe8yab/Connect 9 Help Documentation http://help.adobe.com/en_US/connect/9.0/using/index.html Connect 9 Installation Guide http://help.adobe.com/en_US/connect/9.0/installconfigure/connect_9_install.pdf Adobe Connect 2.0 Mobile Help http://help.adobe.com/en_US/connectmobile/index.html Connect 8 Web Services and Developer Help http://help.adobe.com/en_US/connect/9.0/webservices/index.html Using Connect Web Serviceshttp://getconnect.adobeconnect.com/p589mo23pr0/Connect Add-in for Lotus Noteshttp://help.adobe.com/en_US/connect/8.0/lotusnotesinstalldeploy/connect_8_lotus_deploy.pdfUsing the Connect Add-in for Lotus Noteshttp://help.adobe.com/en_US/connect/8.0/lotusnotesaddin/index.htmlConnect 9 Configure Telephony […]
What URL modifications can I make in Connect?
There are modifications that you can make to the Connect URLs that are quite helpful on occasion, some useful options are listed below Auto Login to a Meeting Room as a guest In this case, just replace the account domain (‘abcinc’), the ‘meetingname’ and the guest name with your user login information http://abcinc.adobeconnect.com/meetingname?guestname=fred Auto Login to a Meeting Room […]