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Using Connect with a VPN

There are circumstances when an organization will need to use a Connect meeting room, webinar room or virtual classroom through a VPN connection (Virtual Private Network).  This might be a situation where you need to demonstrate a tool that is internal to the company and requires VPN to function such as an Intranet Portal for example. You […]

Can you explain the impact of the Connect 9.5.3 Add-in?

Adobe has released a new Meeting Add-in for Connect and many Connect users will now see a message from Adobe that can be a little confusing. The original message is at the end of this Blog Post, my personal explanation is below. Why is this being released? This new Add-in fixes some issues wth Connect […]

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What is the difference between audio providers in the ‘Administration’ and the ‘My Profile’ tabs?

It can be a little confusing when you try to understand why it is possible in Adobe Connect to set up Audio Providers in the ‘Administration’ tab (‘Administration’>’Audio Providers’>’New Provider’) and also in the ‘My Profile’ section of your login (‘My Profile’>’My Audio Providers’>’New Provider’). ‘Administration’ Tab – In the ‘Administration’ tab you can create […]

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SWM License – How can I give access to the Engagement Dashboard/Events only?

Note – This Blog Post relates to the Shared Webinar Manager (SWM) license only. Adobe removed some of the licensing around the Event Manager licenses that in the past would have allowed an Account Administrator to give access to the Events Module and the Engagement Dashboard easily to a larger group of people. Adobe chose […]

Do you have information on integrating Adobe Connect with an LDAP?

The on-premise deployment of Adobe Connect can be configured to synchronize with an Active Directory (LDAP).  The information I can find on this is below. Of course you should also Contact Adobe Support if you have specific questions and of course to validate these instructions.  Note that I have not worked through this process myself. […]

What is the difference between rooms under the ‘Meetings’ and ‘Seminars’ tabs?

With some of the changes to the Adobe licensing for Connect 9.4, it is going to be reasonably common for Connect accounts to have access to both licensing types.  This post is intended to help you understand the main differences between the licenses. For information on how to administer and assign the licenses, please see […]