You may need to change the URL/link for your Connect account to reflect a change in your organization.  You can do this, but there are some things to be aware of.

You should contact your GetConnect representative to have GetConnect ask Adobe to make this change for you as then GetConnect can ensure this change is carried out correctly and recorded as the new URL.  GetConnect will likely need the account administrator or main point of contact to give permission to change the account URL.

The change will have consequences on your account however as follows:

Original Account URL – ‘abcinc.adobeconnect.com’

New Account URL – ‘123inc.adobeconnect.com’

Original Room URL – ‘abcinc.adobeconnect.com/room1’ will not work after the change

New Room URL – ‘123inc.adobeconnect.com/room1’ will work after the change

All of your content, trainings, rooms, registrations etc. will need the new prefix/URL in order to access them, otherwise the old prefix/URL will return a ‘Content not found’ error.

There is no redirect from the old URL to the new URL.