In order to clear the cache of your Flash Player, you need to use the Flash Applet at the following link:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.htmlFrom here select ‘Delete all sites’ to clear all of the cacheAnother way to get to this is to right-click in a Meeting Room (or in a Flash movie) and then select ‘Settings’ and the […]
Can I use Connect with Mac OS X Lion (10.7.2)?
There is a specific Add-In for use with this version of the Mac OS, it can be downloaded from the location below Adobe Connect Add-in Support | Mac OS X Lion: http://kb2.adobe.com/cps/912/cpsid_91251.html
Can I see Recorded Demos of the Connect Modules?
Recorded demos by Ian Justin of GetConnect are below, no password is requiredThese are recorded using Adobe Connect and the out-of-the-box VoIP for audio. Flash Player is required to view Adobe Connect recordings Recorded Demo for Connect 8 Meetings (33 minutes): http://getconnect.adobeconnect.com/p9csfy3fo9o/ Recorded Demo for Connect 8 Events (19 minutes): http://getconnect.adobeconnect.com/p366kqhhypt/ Recorded Demo for Connect […]
How are Seminar Rooms Scheduled and Managed?
IMPORTANT – This post relates to Connect versions *before* Connect 9.1. The Seminar Scheduling was changed significantly for Connect 9.1 onwards.Maybe the easiest way to think of this as a ‘Seminar License’ rather then a ‘Seminar Room’ You would have one or more ‘Seminar Licenses’. These appear on your account under the ‘Seminar Rooms’ tab […]
Can I Embed Connect Content into my Portal Pages?
Absolutely, this is related to HTML code and not to Connect per se, but some examples below PLEASE NOTE – I am definitely not a code-person, these are simple examples I have worked out that get *real* developers building the content on their own portals. Don’t ask me to debug code or finesse the content […]
Can I see Industry Reports on Adobe Connect?
There are a number of reports related to Adobe Connect that can be found on the adobe.com site at the following URL:http://www.adobe.com/solutions/customer-experience/industry-insights.html The key reports from this page are listed belowGartner Magic Quadrant for Web Conferencing 2011:http://www.gartner.com/technology/reprints.do?id=1-188BRJH&ct=111206&st=sb The Forrester Wave: Web Conferencing Q2 2010:http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/enterprise/pdfs/wave-web-conferencing-q2-2010.pdf
How do I get sound from my computer to the Connect Meeting audience?
On occasion you will need to have the audience in your meeting hear the sound that is actually coming through your computer speakers. This used to be an issue with videos form YouTube for example, where you play the video on your computer using a ‘Screen-Share’ and then you would like the audio to be […]
Can I use UV for Presenters but stop Participants dialling into the call?
On occasion you might have a use-case where you want your Presenters and Hosts to use the Toll-Free phone line and your Participants to only be able to join using VoIP, usually this would be broadcast only (no Participants using their microphones)The issue with the regular Universal Voice configuration is that you are going to […]
Can I change the ‘from’ address on the Connect Hosted Server?
On occasion it is necessary to change the e-mail address from which e-mails are sent to users on the Connect Account. Typically this is because a company SPAM Filter will often consider an e-mail that is sent from the same company address as SPAM or junk mail There are 2 options to change this. For […]
What file formats can be used in Connect?
You can always find the file formats that are compatible with Adobe Connect during the upload process from either a Connect Meeting ‘Share Pod’ or from the ‘New Content’ button in the ‘Content’ tabThe list of allowable file formats from the Content Tab are as follows, along with some information on their possible application: *.ppt,- […]