Note – This blog post relates to navigating to a survey page, but this would work equally well for any page you wanted to have your participants open during your meetings. You may want to gather feedback during your live session (or more typically as you end your session) and then you might also want […]
I have created a set of on-boarding recordings that you can view to check your account provisioning, set up your initial users, assign permissions and create your first rooms. There are also manual/step-by-step instructions below if you prefer. Pick the sections you need based on what you have purchased for your Connect account ONBOARDING RECORDINGS […]
Scenario – A VoIP only Meeting in Connect and allowing Participants to use microphones for questions. Note – As you are working through the notes below, keep an eye on the messages from your browser to ensure you give permission to use your microphone and devices. If you refuse access you may compromise your chance of […]
You can use the page below to request a new feature or an enhancement to Connect or to report a bug. Feature Request/Bug Report Formhttps://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
There are always going to be issues with technology and one of the toughest things to do is to try to track down the cause. In Connect there are a few things you can do to try to make the tracking of an issue a little easier for everyone. Be timely in reporting the issue […]
Sometimes you will want to limit the participants in a room to a certain department or group of people, there are a few ways you can achieve this in Connect and the degree of security often maps to the degree of effort required to implement. How does access to a room work in Connect? When […]
Sometimes you may be in a situation where you want to be able to see multiple documents and/or desktops in Connect at the same time. The use cases for this might be that you want to view multiple PDF files to compare different plans and elevations as a part of the design project. Similarly you […]
The vast majority of users never even have the issues I have noted here and their camera and microphone just work, but security and privacy are becoming increasingly important to organizations and individuals, and as a result it is possible that Connect needs permission to access your devices. I have tried to outline some of […]
This use-case is not uncommon in Connect, particularly with an inter-company scenario. The situation would be that there is a meeting in Connect and in one or more of the locations there are a number of attendees watching the presentation or training on a projected screen. There is only one instance of Connect in this […]
If you have purchased a Burst Pack for your account, you essentially have an ‘overdraft’ that allows you to exceed the capacity of your meeting rooms temporarily. The Burst Packs are sold in packs of 5,000 minutes and they are used in a linear manner as additional people join your session. If you have a […]
