Why is my Camera or Microphone not working in Connect?

The vast majority of users never even have the issues I have noted here and their camera and microphone just work, but security and privacy are becoming increasingly important to organizations and individuals, and as a result it is possible that Connect needs permission to access your devices.  I have tried to outline some of […]

How do I clear Flash Player Cache?

In order to clear the cache of your Flash Player, you need to use the Flash Applet at the following link:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.htmlFrom here select ‘Delete all sites’ to clear all of the cacheAnother way to get to this is to right-click in a Meeting Room (or in a Flash movie) and then select ‘Settings’ and the […]

Where can I find Security Information about Connect?

Hosted Security White Paper:http://www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/security/Adobe-Connect-hosted-security.pdf Hosted Security Assessment: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/security/Adobe_Connect9_Security_Assessment_Hosted.pdf On-Premise Security Assessment: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/security/Adobe_Connect9_Security_Assessment_Licensed.pdf Secure Web Conferencing with Adobe Connect: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/web-conferencing/secure-web-conferencing-with-adobeconnect.pdf