With the advent of COVID-19 and the vert significant changes it has made to the way we communicate, the loading on local internet connectivity and the wider loading on servers is unprecedented. This post is intended to give Connect presenter ad hosts some guidelines that can make the difference between a successful session and a […]
You may want to get a report of the recordings on your account and see when they were last viewed and how any times they have been viewed. In fact this report can be extended to many types of content and assets on your Connect account. Following is a reporting procedure I found that may […]
By default, your Connect recording will reside in the ‘Recordings’ section of your meeting room. You can see this by navigating to the room in the web management interface (Connect Central) and as shown in figure 1 below. By default, the recordings will ‘fail safe’ on security and take on the permissions of the meeting […]
This question came up recently in relation to converting all of the recordings on an account to MP4 using the conversion service provided by eSyncTraining. The administrator of the Connect account wanted to see all of the recordings and I added the thought to see the overall hours of recordings on the account as it […]
This post is intended to give you a quick reference to the most common editing techniques in a Connect recording. Note on ‘non-destructive’ editing – when you edit a Connect recording, the original remains intact so this is a ‘non-destructive’ process. Think of the edited recording as a ‘masked’ version of the original recording where […]
Using the basic Connect setup, you can track how many times a recording has been viewed, but nothing more. To enable this option, move the recording to your ‘Content’ section and then you will see the number of views under the ‘Reports’>’Summary’ option (Figure 1). See here for information on how to move a recording. […]
There are times when you will want to download files from your Connect account. This might be a simple PDF or something as large as an MP4 conversion of a recording. There is a bug within Connect (CONN-4083376) that manifests itself when you try to download a file. The browser just hangs on a blank […]
The option to rename or edit the information in a recording is not necessarily in an obvious place. To edit the information associated with the recording, click on the recording itself and then the ‘Actions’ option (this is different from the ‘Actions’ menu at the higher level recording list). On this menu you will see […]
You may want to edit your Connect recordings to remove sections or make the index more relevant. There are a few options for this outlined below. Raw Connect raw format recording – The URL opens and plays the recording. Connect will automatically create an index and chapters for the recording including every slide, chat etc. […]
You may want to disable the recording capability in Connect for compliance reasons. You can do this from the ‘Administration’>’Compliance and Control’>’Recordings and Notice’ section in Connect Central (as shown in Figure 1). This is available on all deployments of Connect. Click the checkbox next to ‘Lock recording settings for all meetings’ and you will […]