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What is happening when I see ‘tunneling’ during a screen-share?

Well the first thing to do is show you what this means. See figure 1 below. You might call this an ‘infinity view’, or a more common example might be when you have a bathroom mirror in front of you and you use another mirror to see the back of your head…makes you dizzy! Figure […]

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Managing Connect Performance in Lower Bandwidth Situations

With the advent of COVID-19 and the vert significant changes it has made to the way we communicate, the loading on local internet connectivity and the wider loading on servers is unprecedented. This post is intended to give Connect presenter ad hosts some guidelines that can make the difference between a successful session and a […]

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How do I manage the upgrade to Connect 10?

You have likely already received a notification that your account will be upgraded to Adobe Connect 10 in the coming weeks and you also probably started worry at the thought of huge interface changes to the HTML Client for Connect for yourself and your participants? If you choose, there will be absolutely no changes to […]