With the end-of-life for Flash Player announced as the end of 2020, the Adobe Connect team has been gradually replacing the web interface for Adobe Connect with HTML5 components (this is not referring the HTML5 room client, that is a separate discussion). This new HTML5 interface is being phased across the Connect Central management site […]
Category: central
How can I use Templates in my Connect account?
Templates allow you to ‘clone’ a room. You may want to clone the ‘structure’ of a room and then populate it with your own content, or you may want to clone a fully functional classroom (for example) with all of the associated PPT, PDF, polls, Breakout Rooms etc. ready to go. Templates allow you to […]
How can I change the Time Zone settings in my Connect Account?
There are 2 places where the time zone can be edited and set on your account. The ‘Default Time Zone’ for your whole account is the initial Time Zone that everyone in your account sees initially. This is initially determined by your Administrator and it can be changed by the Account Admin from the ‘Administration’ […]
I cannot download my files from my Connect account?
There are times when you will want to download files from your Connect account. This might be a simple PDF or something as large as an MP4 conversion of a recording. There is a bug within Connect (CONN-4083376) that manifests itself when you try to download a file. The browser just hangs on a blank […]
How can I print a list of Group members from Adobe Connect and see when they last used Connect?
Sometimes you will need to get a listing of all of the people in a specific group in Adobe Connect. I did not think there was an obvious way to do this without making a call to the SQL database (not an option for Hosted deployments anyway). With a little hunting around, I found a simple […]
What happens to assets when I remove a person from the Meeting Hosts group?
Sometimes you will want to change the people who are in the Meeting Hosts group. You might do this when a person heads-off on sabbatical or maternity leave for example, sometimes the person has left the company In all of these cases you would want to be able to manage, delete or retain the assets […]
Where can I edit Account Notifications in Adobe Connect?
You can change the Notification settings from the ‘Administration’ tab, then ‘Account’>’Notifications’ (See Figure 1 below) Figure 1 In Connect 9 you can also track the number of people attending Meeting Rooms across your account and set a threshold to alert you when the capacity has been reached. You can see an example of this […]
What URL modifications can I make in Connect?
There are modifications that you can make to the Connect URLs that are quite helpful on occasion, some useful options are listed below Auto Login to a Meeting Room as a guest In this case, just replace the account domain (‘abcinc’), the ‘meetingname’ and the guest name with your user login information http://abcinc.adobeconnect.com/meetingname?guestname=fred Auto Login to a Meeting Room […]
How do I import users and other fields into Connect?
If you have a larger group of users or learners that you need to get into Connect, you can use the option to import a CSV fileThere is a help item on this in the Connect documentation, but this invariably causes huge issues for Administrators as the documentation is a little misleading and it does […]
How can I manually enter a score or status in Connect Training?
You can manually input status or scores using the ‘Override’ option in the Connect Training interface. First you should navigate to the Course or Curriculum in question, go to the ‘Reports’ section and then select the user, this will give you the listing you see below in Figure 1 Fromt his listing select the ‘Override’ […]