All Things Adobe Connect

GetConnect clients can find answers here for the most frequently asked questions around Adobe Connect.

Contact GetConnect - http://www.getconnect.com/contact/
  • Home
  • Resources
  • Support

Category: account

This category is used to search for posts related to maintaining, editing and modifying the customer account

What happens to assets when I remove a person from the Meeting Hosts group?

Posted on December 21, 2012July 31, 2015 by ianjustingetconnect

Sometimes you will want to change the people who are in the Meeting Hosts group.  You might do this when a person heads-off on sabbatical or maternity leave for example, sometimes the person has left the company In all of these cases you would want to be able to manage, delete or retain the assets […]

Posted in account, admin, central, licensing, meeting, recording

Can you explain the meaning of the Account Summary page?

Posted on September 18, 2012July 31, 2015 by ianjustingetconnect

The ‘Account Summary’ page in your Connect account gives you a lot of useful information about the setup of your account.  The notes below should help you to understand the meaning of these fields Of course you should speak to your GetConnect Account Manager if you feel there are some inconsistencies in the information shown […]

Posted in account, admin, compliance, licensing

Where can I edit Account Notifications in Adobe Connect?

Posted on August 9, 2012July 31, 2015 by ianjustingetconnect

You can change the Notification settings from the ‘Administration’ tab, then ‘Account’>’Notifications’ (See Figure 1 below) Figure 1 In Connect 9 you can also track the number of people attending Meeting Rooms across your account and set a threshold to alert you when the capacity has been reached.  You can see an example of this […]

Posted in account, admin, central, licensing

How do I set up Meeting Hosts in my Connect Account?

Posted on October 5, 2011July 31, 2015 by ianjustingetconnect

If you need to give people in your organization the rights to create and use Meeting Rooms then you will need to add them to the ‘Meeting Hosts’ groupThe process is essentially the same for both the ‘Named Organizer’ and the ‘Concurrent Participants’ licensing options Everyone – As an Administrator, log into your hosted account […]

Posted in account, admin, licensing, meeting

Posts navigation

Newer posts →

Ian Justin

Vice President Technical Sales - GetConnect

GetConnect is an Adobe Authorized Gold Solution Partner

Recent Posts

  • How can I ensure my room is as secure as possible?
  • How can I let attendees choose their own music?
  • Do you have some examples of audio devices you use with Connect?
  • How do I use the new QuizConnect Pod?
  • How can I have attendees virtually sign, or agree to a document or terms?

Categories

Archives

Most Popular Categories

9.2 9.4 10.0 11 account admin adobe captivate adobe presenter api bandwidth best practices breakout camera central compliance conferencing Connect 11 desktop app events flash player help host hosted HTML HTML5 integration licensing meeting MP4 outlook PDF powerpoint presenter recording reports security seminar server support training Uncategorized video voice VoIP webinar
Copyright GetConnect