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Step-by-step instructions for starting and running an Arkadin/NTT integrated audio conference

Below are the steps I use to start and run an Arkadin/NTT conference within your Connect room. Overview Before getting into the weeds, let’s discuss what is actually happening here with the integration to Adobe Connect. Essentially, your Adobe room is sending the same phone keypad ‘presses’ that you would use from just a traditional […]

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How can I stop applications from being displayed when I share my screen?

This could be described as a ‘career responsible decision’. You may want to share your screen as a part of your presentation, but you may not want to share sensitive applications such as your email client (Outlook on a Windows PC for example) or your messaging client (Messages’ on Mac OS for example). Ideally, you […]

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What is happening when I see ‘tunneling’ during a screen-share?

Well the first thing to do is show you what this means. See figure 1 below. You might call this an ‘infinity view’, or a more common example might be when you have a bathroom mirror in front of you and you use another mirror to see the back of your head…makes you dizzy! Figure […]

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Can I check my account to see what content I have that is or is not HTML compliant?

As Flash Player has been phased out of Connect with Connect 11, you may want to identify content that you have uploaded or that is in rooms that you need to convert or replace. Note that you can buy yourself some time to update your rooms and content by managing the transition as I have […]

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Connect 11 – This is confusing…how can I manage my transition to the upgrade?

The upgrade of your account to Connect 11 is going to make you nervous. Here is what you can do to give yourself some breathing room (and probably a little more sleep). The relative complexity of these settings is a result of the many different requests from Connect users to support older browsers, traditional workflows, […]

Connect 11 – New Manual Available for GetConnect Clients

I have spent some time rewriting the manual ‘Getting Started with Adobe Connect 11 Rooms’. It has been completely updated to Connect 11 (HTML interface and features). This 64 page manual should cover everything you need to know about your Connect rooms. I have also added detailed sections on editing recordings, breakout room use and […]

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Connect 11 Training Materials

This blog post will serve as the ‘one-stop-shopping’ place for training materials for the Adobe Connect v11 release. We will continue to add to these resources as new materials are created. Note – For the time-being, I *suggest* you use the Adobe Connect Desktop App. to view the recordings. You can use the current HTML […]