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How to manage integrated phone conferencing in a large Connect session

This is a pretty specific topic, but a common use-case and not immediately obvious. The scenario is that you have integrated audio conferencing with your Connect room and you wan to have all attendees muted and only the presenters able to speak.  You may also want to selectively unmute attendees as well. Integrated conferencing platforms […]

10 minutes on bandwidth/performance/latency in your Connect room

This is a relatively quick post to let you ensure you are doing everything you can to get the most out of your Connect room.  Specifically this deals with bandwidth, latency, performance when using cameras, voice, PowerPoint, videos (MP4) and screen-sharing. 1 – Hard Wire your ethernet/internet connection wherever possible: I have run many meetings […]

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How can I integrate a toll-free number into my Connect room?

There are fully integrated conferencing providers that are already deeply integrated with Connect.  These providers just require you to enable the provider under the ‘Administration’ tab and ‘Audio Providers’.  You can then add your personal conference information from the ‘My Profile’ tab and then ‘My Audio Profiles’.  Connect already knows how to use the information […]

Do you have any recommendations for microphones for use in a conference room?

I often get asked if there is a suggested microphone or speakerphone for use in a conference room.  This is of course a very subjective question as rooms are all very different with different layouts and capacity. Below are some examples that I use myself that may help you make a decision.  The key is […]

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What is the difference between audio providers in the ‘Administration’ and the ‘My Profile’ tabs?

It can be a little confusing when you try to understand why it is possible in Adobe Connect to set up Audio Providers in the ‘Administration’ tab (‘Administration’>’Audio Providers’>’New Provider’) and also in the ‘My Profile’ section of your login (‘My Profile’>’My Audio Providers’>’New Provider’). ‘Administration’ Tab – In the ‘Administration’ tab you can create […]

What conferencing systems can integrate with Adobe Connect?

The full integration with Connect (including sub-conferencing in Breakout Rooms etc.) can be achieved using Meeting One, Intercall and Arkadin.  Note that PGi has an integration with Connect but as they have been removed as a Connect reseller the integration seems unlikely to be maintained in the future so I suggest one of the other […]

Why is my Camera or Microphone not working in Connect?

The vast majority of users never even have the issues I have noted here and their camera and microphone just work, but security and privacy are becoming increasingly important to organizations and individuals, and as a result it is possible that Connect needs permission to access your devices.  I have tried to outline some of […]