Where can I find the Adobe Connect Terms & Conditions?

You can find the most recent Terms & Conditions for the Adobe Connect product at the link below. You will want to review the ‘General Terms’ towards the top of the page and the product terms specific to your Adobe Connect deployment (In Adobe language ‘Product Specific Licensing Terms (PSLTs)’: – Connect Managed Services (also known […]


Using Connect with a VPN

There are circumstances when an organization will need to use a Connect meeting room, webinar room or virtual classroom through a VPN connection (Virtual Private Network).  This might be a situation where you need to demonstrate a tool that is internal to the company and requires VPN to function such as an Intranet Portal for example. You […]

July 14th 2015 – Information on the Security of Flash Player

Public communications regarding security updates for Acrobat and Reader, Shockwave Player and Flash Player:  APSB15-18: Security updates available for Adobe Flash Player APSB15-17: Security update available for Adobe Shockwave Player APSB15-15: Security updates available for Adobe Acrobat and Reader Associated Communications: PSIRT Blog: http://blogs.adobe.com/psirt/?p=1247 Tweets: https://twitter.com/AdobeSecurity/status/620965382388518912 https://twitter.com/AdobeSecurity/status/620962325646852096 https://twitter.com/AdobeSecurity/status/620963079644295168 https://twitter.com/AdobeSecurity/status/620962780145823744  

Why is my Camera or Microphone not working in Connect?

The vast majority of users never even have the issues I have noted here and their camera and microphone just work, but security and privacy are becoming increasingly important to organizations and individuals, and as a result it is possible that Connect needs permission to access your devices.  I have tried to outline some of […]

How do I clear Flash Player Cache?

In order to clear the cache of your Flash Player, you need to use the Flash Applet at the following link:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.htmlFrom here select ‘Delete all sites’ to clear all of the cacheAnother way to get to this is to right-click in a Meeting Room (or in a Flash movie) and then select ‘Settings’ and the […]

Where can I find Security Information about Connect?

Hosted Security White Paper:http://www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/security/Adobe-Connect-hosted-security.pdf Hosted Security Assessment: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/security/Adobe_Connect9_Security_Assessment_Hosted.pdf On-Premise Security Assessment: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/security/Adobe_Connect9_Security_Assessment_Licensed.pdf Secure Web Conferencing with Adobe Connect: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/web-conferencing/secure-web-conferencing-with-adobeconnect.pdf