Sometimes you will want to change the people who are in the Meeting Hosts group. You might do this when a person heads-off on sabbatical or maternity leave for example, sometimes the person has left the company In all of these cases you would want to be able to manage, delete or retain the assets […]
Category: licensing
What are the licensing changes for Named Organizers in Connect 9?
In Connect 9, the licensing for Named Organizers is being enforced programmatically, not just in the End User License Agreement (EULA) This change essentially requires anyone who wishes to begin and run a Meeting Room needs to be a member of the ‘Meeting Hosts’ group If there is not a member of the Meeting Hosts […]
Can you explain the meaning of the Account Summary page?
The ‘Account Summary’ page in your Connect account gives you a lot of useful information about the setup of your account. The notes below should help you to understand the meaning of these fields Of course you should speak to your GetConnect Account Manager if you feel there are some inconsistencies in the information shown […]
How can I tell the version of my Connect Account and my Connect Meeting Add-in?
Sometimes it is not obvious which version of Connect you are using, particularly if you are using the Adobe Hosted (multi-tenant) Connect service This is often not obvious if the release was a dot-release as this might relate as much to bug-fixes and not to obvious feature enhancements To check your version, go to your […]
Where can I edit Account Notifications in Adobe Connect?
You can change the Notification settings from the ‘Administration’ tab, then ‘Account’>’Notifications’ (See Figure 1 below) Figure 1 In Connect 9 you can also track the number of people attending Meeting Rooms across your account and set a threshold to alert you when the capacity has been reached. You can see an example of this […]
What file formats can be used in Connect?
You can always find the file formats that are compatible with Adobe Connect during the upload process from either a Connect Meeting ‘Share Pod’ or from the ‘New Content’ button in the ‘Content’ tabThe list of allowable file formats from the Content Tab are as follows, along with some information on their possible application: *.ppt,- […]
Can I transfer or move Adobe Presenter to another computer?
You can move Adobe Presenter to another computer, but you will need to ensure that you ‘deactivate’ adobe Presenter before installing on the new computer in order to use your license instance againThere are a couple of ways to do this, depending on your type of licenseIf you have a single (retail) copy of Adobe […]
How do I set up Meeting Hosts in my Connect Account?
If you need to give people in your organization the rights to create and use Meeting Rooms then you will need to add them to the ‘Meeting Hosts’ groupThe process is essentially the same for both the ‘Named Organizer’ and the ‘Concurrent Participants’ licensing options Everyone – As an Administrator, log into your hosted account […]