You can find the most recent Terms & Conditions for the Adobe Connect product at the link below. You will want to review the ‘General Terms’ towards the top of the page and the product terms specific to your Adobe Connect deployment (In Adobe language ‘Product Specific Licensing Terms (PSLTs)’: – Connect Managed Services (also known […]
Category: licensing
How can I set up my new Connect account? (Captivate Interactive Simulation)
I have created an interactive tool that will lead you through creating new users and assigning your licenses. Click on the link below and follow the prompts. Managing Users and Permissions in Adobe Connect – https://getconnect.adobeconnect.com/muapiac/
How to get up and running with Concurrent Meeting Participant licenses in 15 minutes
Connect is an incredibly deep tool with very sophisticated functionality, but you do not need to know everything on day-one and you may just want to get started ASAP. This Blog Post (and the associated linked posts) are intended to get you up and using your Connect licenses in a hurry. As you become more confident, you can […]
How do I determine which Adobe Connect trial is right for me?
Trial Link for Adobe Connect: https://www.adobe.com/products/adobeconnect/trial.html?assigned_id=00G30000001685R Which trial should I choose? The Adobe Trial instructions are not terribly helpful. Here are the basic guidelines that will give you the right trial and give you the best chance to convert your trial to a full account int he future if you choose that path (note that […]
How do I move a Seminar Room to another seminar/webinar license?
You may want to move a Seminar Room you have created to another license to take advantage of a larger capacity, or is you have changed your license structure (moved from a shared seminar/webinar license to a named seminar/webinar license for example). Note – ‘SWM’ denotes a ‘Shared Webinar Manager’ license. ‘NWM’ denotes a ‘Named […]
SWM License – How can I give access to the Engagement Dashboard/Events only?
Note – This Blog Post relates to the Shared Webinar Manager (SWM) license only. Adobe removed some of the licensing around the Event Manager licenses that in the past would have allowed an Account Administrator to give access to the Events Module and the Engagement Dashboard easily to a larger group of people. Adobe chose […]
I am always a ‘Participant’ in my Meeting Room…why?
Note – This applies to the ‘Named Host’ (NH) licenses. You may find that when you create a Meeting Room, and even when you make yourself a ‘Host’ under the ‘Edit Participants’ option, that you are still only able to enter the room at the ‘Participant’ level. This happens if you have not added yourself […]
How do I transition to the new licensing for Connect Events?
In Connect 9.4, Adobe has changed the way the licensing for what has traditionally been called ‘Connect Events’. Connect Events is the toolset that allows you to build and manage registration pages and catalogues. The ability to create and run registrations was traditionally managed by adding or removing users from the ‘Event Managers’ group. With […]
How can I set up my new Connect account and users?
I have created a set of on-boarding recordings that you can view to check your account provisioning, set up your initial users, assign permissions and create your first rooms. There are also manual/step-by-step instructions below if you prefer. Pick the sections you need based on what you have purchased for your Connect account ONBOARDING RECORDINGS […]
How will the Seminar Room changes in Connect 9.1 affect me?
In Adobe Connect 9.1 there are some very significant changes to the way Seminar Rooms are scheduled. There is a lot of documentation on this already from Adobe, but it is pretty deep in places and I thought a note on this Blog might help clarify the changes for GetConnect clients. The detailed explanations of […]